ResiCAT support you can count on

ResiCAT support is readily available. If you require technical support or have any coding audit queries, you can quickly and easily lodge a support request on our online Help Desk. This connects you directly with Resolutions’ health information managers who have extensive coding and auditing experience. We guarantee your support request will be actioned in a timely manner. Issues are categorised depending on impact level and response times are prioritised accordingly.

You can use our online help portal to:

  • Get assistance with coding queries
  • Get technical support
  • Submit customisation requests
  • Suggest product development ideas