Our Team of Clinical Coders and Auditors
Resolutions has a team of highly experienced clinical coders and auditors who are well regarded in the health information industry. They are supported by a portfolio of specialist coders and data management experts according to individual project requirements.
Debbie Abbott
B.AppSc | Grad.Cert. Casemix | Cert.Train & Devt
Founder and Director |Resolutions (Int)
Debbie is the Founder and Director of Resolutions and a highly respected Senior Auditor and Health Information Consultant, bringing over 38 years of clinical coding experience and 28 years in auditing across Australia’s healthcare sector.
She has extensive experience working across all Australian states and territories and across the full spectrum of healthcare settings, including public and private hospitals, government organisations, and health funds. Her expertise spans day hospitals through to large tertiary facilities, with deep knowledge across a broad range of clinical specialties.
Recognised for her technical depth and strategic insight, Debbie has worked with complex coding classifications and national datasets, and across multiple PAS and EMR platforms. She is widely regarded as a trusted advisor in coding accuracy, compliance, and performance optimisation.
Debbie has led and delivered major audit programs and initiatives across Australia, including significant work with NSW Health, statewide audit protocol development, and participation in large-scale audits such as the Victorian Admitted Episodes Dataset (VAED). Her work has supported improved data quality, audit consistency, and revenue optimisation outcomes for major health services and organisations.
An innovator in the field, Debbie has developed industry-leading tools including ResiCAT, a web-based clinical coding auditing application, and VisiCODE, a coding platform for day hospitals. She has also contributed to national education and certification initiatives, further advancing clinical coding standards and capability.
Debbie holds a Graduate Certificate in Casemix from the University of Sydney and a Bachelor of Applied Science in Medical Records Administration from the Lincoln Institute of Health Sciences. Her combination of technical expertise, leadership experience, and commitment to quality positions her as a leading authority in clinical coding and health information management in Australia.
Specialties: contract coding, education and auditing, e-health, systems analysis, data security, electronic records, legislative and statutory information requirements.
Debbie’s professional involvements include:
- Health Information Management Association of Australia;
- American Health Information Management Association;
- Health Informatics Society of Australia;
- The Executive Connection;
- Australian Institute of Management.
Our multi-disciplinary team
Resolutions’ professionals are among the best in the business in Australia: dynamic, intelligent, practical and experienced individuals committed to the task of providing our clients with the best advice and solutions. Located throughout Australia we have team members both on client sites and workeing remotely to meet our clients’ requirements.
We have partnered with organisations across all health sectors in achieving the best coding and auditing solutions possible:
- community services
- health funds
- private companies
- state government
- federal government
- universities
- public sector
- private sector hospitals
- public and private health organisations
This comprehensive and extensive involvement with such a diverse client base provides Resolutions with opportunities to adapt strategies and apply them across industry sectors in pursuit of proactive and practical problem-solving.
Clinical Coding Team
Our clincial coding experience is diverse from public to private hospital, tertiary level to day hospital, and in depth understanding of ICD-10-AM. We have coded in all Australian states and territories and are familiar with the range of legislative requirements. We have coded all specialties including sub-acute (public and private), mental health, hyperbaric, neonatal and paediatric specialty hospitals.
All Resolutions coders are regularly audited, educated and assessed. For tertiary hospitals we partner with clinical coders with a minimum of five years experience.
Whatever your organisation’s needs, covering holiday leave. employee gaps or supporting peak periods of coding, you can be sure of your Resolutions coder’s expertise!
Clincial Coding Auditing
Our auditors have worked in every Australian state and territory, from public to private hospital, and have been involved in the development of the Australian coding standards at some stage. They participate in clinical specialty groups and have NCCH experience. Some of our more experienced auditors are currently involved with the WHO, consulting in ICD-11 – and this places Resolutions right at the forefront of this field.
All our auditors have been involved with large-scale state and international audits. They have all completed a certificate of training and development which incorporates important communication skills. We allocate auditors with skills that match the audit hospital’s needs.
Education Team
Our educators have been trained to provide accurate coding and casemix information. Personable and respectful individuals, they are experienced in tailoring content to the client’s requirements. They have all completed a certificate of training and development which incorporates important communication skills, crucial to high-quality delivery of education.
All our educators have been involved with previous NCCH workshops or seminars and have conducted international educational programs.